Customer Care

Continued support for continued success

Our dedicated customer care programme is all about ensuring that the solutions we provide continue to work for your business.

Our team will be in touch regularly to check that you’re happy with the products and solutions we’ve supplied. If any issues arise, big or small, they’ll be passed on to your dedicated account manager.

From there, they’ll use their in-depth product knowledge to solve your problem quickly and efficiently – and our first-time fix rate is 96%. Better still, all the equipment we provide is backed by our technology partners, so any issues will be covered – you’ll either get a quick fix or a new machine.

Rest assured, you’re in safe hands.

Stress-free deliveries

Our sales processing team manages deliveries attentively, ensuring clear and realistic timeframes are communicated and maintained.

Additionally, if you’re moving premises, we can organise the movement of your equipment to fit your schedule – anywhere in the UK.