See what our partners think about the service Direct-tec provide.
During a partnership that spans over a decade the Direct Tec Group has established itself as a professional and ethical channel partner for Toshiba Tec in the UK. Professionalism, client focus and ethics are at the heart of our channel proposition, so it is important that our partners reflect those values.
Built on a foundation of delivering excellent client service, Direct Tec have become a leading supplier of Toshiba equipment in the UK.
With a unique approach to client needs and process improvement, Direct Tec has gained a well earned and solid reputation in the office print industry. I would have no hesitation in recommending them as a supplier to any potential client.
Today’s business climate is ever evolving. There are immense demographic influences – a growing generation of ‘Millennial’ workers who depend on mobile tech., online services, effective collaboration tools, with a strong expectation of being continuously connected to access information when they need it most. Furthermore, a heavy wave of new technology influences have rapidly emerged to support the strong trend of digital transformation, from Mobile device policies, to BYOD/CYOD, cloud services, Optimised Managed Print and Content services. Sharp’s role in this changing landscape is to make sure we are developing meaningful and innovative new product, solution and service initiatives…which we are!. However, to ensure the end user community is receiving the necessary consultancy and business solutions, we need to work with partners who have the explicit understanding, capabilities, and post-sales service commitment as well as a strong appetite in developing their professional competencies – Direct Tec fit that category 110%, I can voice this with absolute confidence. A Sharp Business partner for 11 years, and one of Sharp’s selected “Integrated Technology Partner’s”, Direct Tec are a signature of Best Practice, delivering a level of customer intimacy and service that is second to none…
BNP Paribas Leasing Solutions UK has worked with Direct-tec for nearly 10 years. In that time, we’ve partnered with them to deliver cutting edge document management solutions to UK businesses of all sizes. We share a common vision and commitment to delivering exceptional customer service, and enabling businesses to advance their ambitions with efficient and affordable print solutions.
I have had the pleasure of working with Direct-tec for a number of years and their continued commitment in ensuring that their customers always get the best configured solution is clearly shown, this quite often this involves “pushing the boundaries” to ensure as far as possible all customer requirements are met so that they get full return on their investment in PaperCut Software. In summary Direct-tec are a fully engaged reseller who ensure that both their technical and sales staff are always fully up to date with training and product knowledge so that they are fully aware of the latest developments and features of PaperCut and use this to ensure that both their existing and new customers take advantage of this in any current or planned deployments.
PaperCutMF Software is distributed via a Partner Eco-System, a key part in this is the VAR (Value Added Reseller) These typically provide solutions with PaperCut MF paired with suitable multifunction devices from one or more manufacturers. Direct-tec have been consistently doing this since 2012, they provide a range of value-added services related to implementation as well as ongoing maintenance, they are then supported by their Selectec their PaperCut ASC in the UK.
UTAX (UK) Ltd have partnered with Direct-Tec Group successfully for the past 7 Years. We have watched Direct-Tec grow substantially into a very customer focused organisation, fulfilling expectations to an extremely high standard, both with their impeccable account management and direct service teams.
We value the relationship with Direct-tec and have been providing finance for their equipment for a number of years. Finance enables businesses to have fixed periodic payments rather than paying up front with cash or an overdraft.
PEAC have enjoyed a strong working relationship with Direct-tec for just shy of 10 years now. During this time Direct-tec has been an incredibly loyal and supportive business partner, consistently providing the very highest standards of service and support to their customers and partners alike. Their innovative, forward thinking approach to print management has helped us fund many key wins over the years, and their close working relationships with our sales and support team has been a key contributing factor in winning and retaining customers for PEAC and Direct-tec. Direct-tec set the standard in terms of service, support and innovation in their field, I look forward to working alongside them as a key partner for many more years to come